Frequently Asked Questions
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Your care begins with a virtual consultation or in-person (no charge). During this visit, Dr. Chandler will review your health history, discuss your concerns, and explain how Upper Cervical care may be able to help you.
If you decide to move forward, the next step is advanced 3D-imaging. A mobile CBCT service will come directly to your home or preferred location to take precise scans, which are then sent to Dr. Chandler for detailed analysis prior to your first in-office visit.
At your first in-office appointment, we will review your imaging and perform necessary examinations. If appropriate, you will receive your first adjustment that day.
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At this time, we do not accept insurance. Many plans offer limited coverage for chiropractic care and often dictate treatment based primarily on symptoms like neck or low back pain. Our approach focuses on individualized, comprehensive care rather than insurance-driven guidelines. We’ve intentionally structured our pricing to be straightforward and affordable—often comparable to what patients would pay using insurance when factoring in deductibles, co-pays, and coverage limitations.
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No—care is always patient-directed. After the the first visit (exam + first adjustment), you decide the next step. Some start with pay-per-visit to experience the process; others choose the tailored plan for savings and structure. You can switch options later if needed.
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Cone Beam Computed Tomography (CBCT) is a specialized type of X-ray that can view the Cranio-Cervical Junction in 3 Dimensions (3D). Unlike traditional X-rays that take multiple 2-D images to attempt to view the 3-D human structure, the Cone Beam imaging can view all 3 dimensions in one scan. The imaging beam is a ‘cone-like’ formation that is moved around the patient to produce the highest quality images of bone. The Cone Beam Computed Tomography machine is able to capture a wide variety of angles in a single scan.
This modern technology serves to increase the accuracy of the patient’s diagnosis and ultimately lead to superior outcomes while emitting less radiation. Until recently, CBCT imaging has only been used in the dental industry with its increased detail and higher performance, as that was the intended design. With more powerful units being designed recently, the Upper Cervical Chiropractic world has found this imaging to be quite beneficial for better patient results. The Cone Beam Cat Scan imaging is superior to traditional X-rays and can now be utilized in a chiropractic setting.
I use a professional mobile imaging service that brings a fully equipped Sprinter van directly to your home or preferred location. The images are then sent to me digitally, where I carefully analyze them to provide the most precise assessment and care plan possible. -
Since the human structure is 3 dimensional, it is vital to view it with 3-D imaging in order to accurately evaluate the alignment. Traditional X-ray is 2-Dimensional, so certain factors like anatomical variations, positioning errors, and asymmetry of structures can result in misdiagnosis some of the time. Until now, traditional X-ray was simply the best form of imaging we had available for the spine. Cone Beam Computed Tomography (CBCT) has changed that.
With CBCT, there is no guesswork involved. I can clearly visualize the cranio-cervical junction in full 3D, rule out any red flags, refer out if needed, and provide the highest quality of care possible. This advanced imaging allows for precise assessment and more effective, tailored treatment plans. -
Yes, you can receive care without CBCT imaging. While CBCT provides the most precise 3D visualization of the cranio-cervical junction, allowing for the highest level of diagnostic accuracy and optimized treatment outcomes with minimal radiation exposure, it is not an absolute requirement for all patients. Until recently, CBCT was primarily used in dentistry for its superior detail and performance, but newer, more powerful units have made it highly valuable in Upper Cervical Chiropractic for achieving better patient results. This technology is superior to traditional 2D X-rays and can now be effectively integrated into chiropractic care.
For the best possible results, CBCT imaging is strongly recommended, as it eliminates guesswork, enables precise identification of misalignments, rules out red flags, and supports the most targeted and effective adjustments—similar to how a mechanic must look under the hood to accurately diagnose and repair an engine. However, if you prefer not to have imaging for any reason, Dr. Chandler can still provide safe and effective care based on your request. He will perform thorough functional assessments, including neurological tests, range-of-motion evaluations, postural analysis, and other clinical indicators to guide treatment.
In certain cases—such as with young children or pregnant individuals—CBCT may not be indicated, and Dr. Chandler routinely adapts his approach using alternative, non-radiographic methods to ensure appropriate and conservative care. Your health and preferences always guide the plan. -
The Blair Upper Cervical adjustment is performed on a specialized side posture table. The patient lies comfortably on their side on this low-to-the-ground table, which provides the doctor with the optimal biomechanical leverage needed to deliver a precise, gentle correction.
The adjustment itself is very quick and light—typically lasting less than 0.12 seconds (12 hundredths of a second). The neck is never twisted, cracked, or manipulated in the traditional sense. My clients report feeling little to nothing during the moment of the correction due to its speed and subtlety.Everyone who receives an adjustment/Upper Cervical correction is recommended to rest for 10–20 minutes before heading to their next destination. This brief period supports the body in accepting and stabilizing the correction, promoting optimal central nervous system function and natural healing throughout the body.
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The frequency of adjustments varies depending on your individual condition, the severity of your upper cervical misalignment, overall health status, lifestyle factors, and how your body responds to care.
Typical Timeline & Expectations:
Most clients experience significant improvement and better stability within 6 weeks to 2–3 months of consistent care. Healing is a process that requires time—no shortcut exists for true, lasting correction. While many people feel noticeable relief early on (sometimes after just one or two adjustments), relief is not the same as stabilization. Symptoms can fade quickly, but achieving long-term alignment, neurological function, and optimal health usually takes longer—often several months—to fully establish.
Individualized Care Plan:
Dr. Chandler will determine your specific adjustment frequency after reviewing your history, CBCT imaging (when applicable), and initial response to care. Early in the process, visits are usually more frequent (e.g., 1–2 times per week) to establish the correction. As stability improves, appointments gradually space out (e.g., every 2–4 weeks, then monthly or as needed for maintenance). The goal is holding the correction long-term so your central nervous system can function optimally—allowing natural healing and repair. Consistency in the beginning is key to reaching that point efficiently. -
Yes, it is normal for someone to temporarily feel worse, experience new sensations, or notice old symptoms reappear after an upper cervical adjustment (while it is not the majority). This phenomenon is called retracing (also known as the "healing crisis" or "retracing phenomenon" in chiropractic literature).
What is Retracing? As the central nervous system begins to function more optimally following a correction, the body starts to retrace (or revisit) old patterns of compensation, past injuries, or areas of long-standing dysfunction. This is a natural part of the healing process: the nervous system reorganizes, old compensatory patterns release, and tissues that have been compromised for years begin to repair.
During retracing, you may temporarily experience:Fatigue or increased need for rest
Transient muscle tightness, soreness, or aching (often in areas unrelated to the current complaint)
Re-emergence of old symptoms from previous injuries, surgeries, or chronic issues
Emotional or memory recall related to past events (less common but possible)
These symptoms are usually mild, short-lived (days to a couple of weeks), and indicate that the body is actively healing and clearing out old patterns—not that the adjustment "made things worse."
Retracing tends to occur most often in the early phases of care (first few weeks to months) and diminishes as stability improves.
What to Do If You Experience RetracingRest more than usual and stay well-hydrated.
Use gentle movement (walking, light stretching) if comfortable.
Apply heat or ice as needed for soreness.
Communicate any concerns with Dr. Chandler—he can reassure you, adjust frequency if needed, or provide supportive recommendations.
Retracing is a positive sign that your nervous system is responding and moving toward long-term stability and health. Most pass through this phase and go on to feel significantly better overall. If symptoms persist beyond a reasonable timeframe or feel unusually intense, contact the office immediately—we prioritize your safety and comfort.